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Blog: Protect yourself & your friends from misinformation… Seriously

The 2020s may just be the decade that we figure out tricks to battle misinformation, here are some of my tricks.

  • Seek out information from trusted sources – if in doubt, have a think if the platform can financially gain from me staying for a prolonged period of time?
  • Research important info by using the term/phrase provided by official sources; only use colloquial or buzz-words in moderation.
  • Commercial outlets/agencies/websites need to stay viable and survive, I understand that, so I often remind myself that they may be publishing advertorials among important/ useful information – Am I being pitched to buy something? Can it be something of political bias?
  • Be aware that social media platforms are fundamentally technology companies to maximize your time spending on their platforms so they can generate advertising revenue – social media are designed to feed you with what they think will hold your attention for as long as possible
  • Think critically about how you determine something is accurate, particularly video content as they are often perceived as more trustworthy even they may be bias or inaccurate
  • Avoid information that appears to be unsourced or inflammatory
  • If coming across information that appears to research, check out their sources of funding or sponsorships
  • Think before you like or share a post – all abetted by technology platforms designed to send content to be viral
  • When reposting, make sure it is simple, clear, straightforward and unedited; also, it’s a good manner to acknowledge the source of information
  • I mostly repost or engaging contents from people that I actually know, sometimes I receive DMs on LinkedIn to help “hacking the algorithm” from strangers, given my LinkedIn platform reflects what I believe in professionally, I’m a bit more mindful about unsolicited correspondences

This content was written and first published in February 2020. A version of this article was also published on www.ames.net.au/blogs/protect-yourself-from-misinformation, I was contracted to provide the content published.


Just in case if a certain social media cut Australia off again:

COVID-19 & Health Updates:

Weather & Bush Fire Safety: 

Domestic Safety:

Mental Health: 

#GetChatty with MIT BITE, part 3

Local Business Marketing | #GetChatty

Hi I’m Arthur and I’m a marketer in Melbourne. I consult small businesses, local businesses, organisation, artists and creative professionals about their marketing strategies (social media, digital and events). In late 2020, I started this new series to hopefully help encouraging Melbournians & Sydney-siders to support their small to medium operations, at this stage I’m offering this initiative to businesses located in Windsor, Prahran, South Yarra, South Melbourne and Greater Melbourne, (also greater Sydney where I love and lived most of my life). This is a self-volunteering project and there will be no cost for businesses that’d like to take part, if you’re interested to take part please reach out to me here or DM me via my social media!

Chatty: Good morning everyone, welcome back to the Chatty Curator channel, Get Chatty About Your Local Businesses. Today I have my friend Monica with me and, hi Monica how are you?
Monica: I’m good Arthur, how are you?
Chatty: Very good, very good! So uh, can you tell us a little bit about yourself?
Monica: My name is Monica Jurin and I am an associate professor of Melbourne Institute of Technology.

Chatty: It’s exciting, so um, how did you meet Arthur, the Chatty Curator?
Monica: I am actually so fortunate to have worked with you Arthur. And I am really do enjoy the time that we spent together and learned so much from you. I’m not in marketing but you know through your eyes and through our discussions I learnt so much about marketing.
Chatty: oh, thank you, we get along so well so that’s why we kept in touch after that. Do you, um, there are so many people starting out, do you mind sharing, say a few tips, uh say three of them that you want to share with them for people who are starting out please.
Monica: I think number 1, have an open mind. That is really important. Don’t have or, or the other word is, have a growth mindset.
Chatty: yep
Monica: Don’t let anything confine you to just one line of thinking, like some people say, oh you know I’m a bit too old to ah, consider this. No! Please, anyone you can still grow, no matter how old you are! Number 2, look around constantly, you know. See what’s happening around us. Have that connection with the world and you will see and read more that really open up your viewpoint about things and that is related of course to the growth mindset concept. But to also absorb knowledge constantly and learn from one another I think that active learning skill is so important. And number 3, be creative, be innovative. If, you know, like, sometimes when, when someone come and say that I can’t do that, it’s not possible, I say not possible? Think of another way! Go down another path.
Chatty: There’s always another way.
Monica: That’s right! So that’s the 3 tips I think no matter whether you are an entrepreneur, and that is the important skill I think everyone should have. Sorry I’m adding the fourth one…!
Chatty: …Do it! Just give all the tips that you want…Just keep going!
Monica: Entrepreneurial skill, whether you are an entrepreneur or not, you should have it! It is being resilient, it is about being critically thinking about something and solving problems as we go along. You know we, we are not perfect, no one is perfect, so why not just try out different things and work with one another. Work with someone you never work with before. You will find something new, Arthur, and i think that it’s always exciting when I work with someone new I was like, oooh what I am I going to learn?
Chatty: Absolutely, I think it is very important thing, I think one of the, one of the key things is we all have something that we’re naturally inclined to do and mostly most of us would probably do it in out 20’s or maybe some of people, some really, really smart people may start in their late teens. But what we do, what happens is if we overly focusing on one thing without being resilient, without reaching out to outside our sphere or going outside of our comfort zone there is a risk of burnout by, by around the early 30’s or in the 30’s, and it actually can be a really tricky thing for just your physical and mental health as well, so because your life it like your work will constitute quite a heavy chunk of your life. Like, you know, let’s be honest that’s really it and I guess in a way just adding on what you’re saying like you know, finding other ways to look at things is that, you know, the best way to put it is, just put it in layman’s term if we, if we to, if we need to, if, say, if the train looks broke down you take a bus or take a tram. If you are driving, if this road is blocked up you just turn around the corner and go the other way. So there is always another way but sometimes it takes a little bit more effort to look outside of your tunnel vision because we all do, we all do from time to time, some more than the other but then we just need to anchor ourselves the right way to make it happen.

Chatty: In the parallel universe where you work in a different field, what profession do you think you’ll be in?
Monica: Um, I’ll be an architect Arthur…
Chatty: Oh! I cannot expect that whatsoever…!
Monica: … but that was actually the first major I enrolled myself in but because of Asian financial crisis you know, I remember I got enrolled into two universities in the US. One is a private called Syracuse University, the other one is um, State University of New York and Buffalo. But it is a five-year program.
Chatty: Wow there you go. Look I mean the thing is who knows what could have happened if back then you spent five years in the US, you might still be living there now.
Monica: Oh no!
Chatty: So well there you go I mean, I think, I think especially for some reason after 2016 that’s the reaction people usually give! When you’re talking about living in America, I don’t why it is, I have no idea! Anyway this has been amazing, thank you so much Monica for, for taking part in this and I, I, I have a feeling that there will be so many other interviews coming up, um, because you guys been doing so amazing stuff. And now how can people can find you and how businesses can get involved to, to, for example help the students?
Monica: Uh, we have a website uh, you just need to, everyone google these days…ahhh…
Chatty:…and I’ll put it underneath the video, i’ll put it underneath it…
Monica: …at Melbourne Institute of Technology that’s where I work mit.edu.au and I also have my personal website that i’m trying to develop these days and try to do a bit more translation work I guess, yeah, so my personal website is mjurin.space.


Chatty: Thank you so much for your time and I, I, I wish you and your students the best of luck, uh, and of course like uh, let’s uh, keep in touch and please let me know if there’s something that the Chatty Curator can help as well.
Monica: Sure! Thank you for inviting me Arthur, it’s a great chat I totally enjoyed it.

Monica can be contacted via:
mjurin.space
mit.edu.au
LinkedIn: www.linkedin.com/in/monicajurin


If you are / know of any Melbourne based businesses, artists or organisations that may interested to take part, please make sure to read this post then request a meeting with me!

#GetChatty #TeamArt2Public #SupportLocalBusiness #smallbusiness #WithMe
Follow me on social every Wednesday & Saturday:
LinkedIn: www.linkedin.com/in/arthur-chan-9433338a
Facebook: www.facebook.com/chattycurator
Instagram: www.instagram.com/chattycurator

#GetChatty with MIT BITE, part 2

Local Business Marketing | #GetChatty

Hi I’m Arthur and I’m a marketer in Melbourne. I consult small businesses, local businesses, organisation, artists and creative professionals about their marketing strategies (social media, digital and events). In late 2020, I started this new series to hopefully help encouraging Melbournians & Sydney-siders to support their small to medium operations, at this stage I’m offering this initiative to businesses located in Windsor, Prahran, South Yarra, South Melbourne and Greater Melbourne, (also greater Sydney where I love and lived most of my life). This is a self-volunteering project and there will be no cost for businesses that’d like to take part, if you’re interested to take part please reach out to me here or DM me via my social media!

Chatty: Good morning everyone, welcome back to the Chatty Curator channel, Get Chatty About Your Local Businesses. Today I have my friend Monica with me and, hi Monical how are you?
Monica: I’m good Arthur, how are you ?
Chatty: Very good, very good! So uh, can you tell us a little bit about yourself?
Monica: My name is Monica Jurin and I am an associate professor of Melbourne Institute of Technology.
Chatty: Like 2020 had been quite a year let’s just, let’s not, let’s not…
Monica:…downplay it!
Chatty: Yeah it’s, its; impossible to downplay, I think uh, 2020 had been quite a year and how did everything that happened affected your line of work or your students, particularly the ones about to graduate?
Monica: Yeah, it is tough because we have to move everything online so in a very short time we have to reorganise ourselves. But the students, they have very good understanding of the situation that we are in and all the staff jump on board and there are things that you know you can’t and this is a myth that people always think, oh it’s quite easy and simple to transfer face-to-face class suddenly go online the next day, It’s not! You have pick up new tools, you know, online collaboration is a little bit different. How you are going to demonstrate things and schedule, you know conference and things like that, everything online but, um, I think we have done really well and somewhat, some students tell us that they actually like this because it’s so convenient. It saves them time, they don’t have to travel around they don’t have to, you know, go like, spend 1 hour to go to another location to meet with a client, come back to the campus and that sort of things logistically is much more better. And we have picked up a lot of tools and even with the clients we share knowledge like, one day I was having the meeting with the client and the students and I said oh, I think our discussion is not going anywhere, why don’t we jump on the Mural Board right, let’s do a brainstorming exercise. Because everyone has so many ideas we have to put it down in front of us, sometimes we just have to visualise it. And then the client was like, oh what software is this? This is interesting, I would, maybe explore it a little bit more, you know. So I think it is challenging but it just makes us much more innovative, much more creative and we get things done.
Chatty: That’s amazing I think this is a, this is a really fantastic attitude because it is about, well look I mean this is what we got, this is what it is, so we just need to find a way to make the most out of it. And to me that any of the client or people that I work with, that just kind of like, well it is what it is, so let’s find a way to deal with it. It’s not the best case scenario, um, but it can be worse, we can be in a different continent, at least we’re in Australia, like you know, it can be worse! Uh, but anyway …
Monica: …and also the students told us that now there’s so much more confidence in the future should they be asked to, you know, uh, organise a, an online meeting or use all these different technology like Zoom you know and things like that they say, what we have used it, and we can do it.

Chatty: Speaking of the, the students that you mentioned about there’s a project called BITE B-i-t-e, can you tell me a bit more about that?
Monica: That is actually my project, I am setting up a business incubator at MIT. So BITE stands for Business Innovation Technology Entrepreneurship. We want to combine or create a space actually, create a space for business idea engineering students to work together. Because you know if you look at our organisations and businesses around us, we have to work together, that is the core functions of a business these days so I want students to think about, not just going out there to find a job, but they can create opportunities for themselves. Especially for the young, younger generation, you have to create opportunities for yourself that is why we have BITEs and it’s going, and we have currently the first project going on in that space which is, um, a business student who come up with a concept now working with an IT team who will create and develop that platform to showcase and demonstrate that concept.
Chatty: Do let me know how you go a little bit later on, would love to get to know that and, and you know, even if the audience want to know that, that would be fantastic. And I think it is a really good thing because sometimes that even if you’re working in a, say a large corporation organisation, there will be different teams in areas and yes people from different discipline training they would come together and if everyone working within their own silo that they would turn into this little bit of tunnel vision situation that unfortunately would actually, um, it might limit your success so you know cross-disciplinary and just communication I mean it’s actually kind of how we met, I mean we have completely different areas of interest but then because we started conversations together that’s how we worked together well and then we become friends after, so I was like that’s, say hello, just you know, that’s what it is that’s how it’s started. And…
Monica: …then we teach each other things remember we had to develop a website together…
Chatty: …oh my god yeah! Oh my god, no, no, no, no, no, yeah exactly if someone show me, ask me to do coding i’ll just call like, that person, that person like you know, don’t, don’t look at me! Seriously!

Chatty: We are in the generation of digital transformation, how do you think these cross-disciplinary, synergy if may, to help the business environment moving forward ,so we are moving from the, from the student environment to a point of view like you know the small operator, like other people I interviewed it or the economy in general. How do you feel that these cross, um, synergy would work?
Monica: I think it is important that, um, we, we are thinking of synergies but i’m thinking of transformation. We have to really set our mind to be open. And because I know that organisation are now still for many, many years organised into specific department or functions right?
Chatty: Yeah.
Monica: But, if we want to be able to communicate like, like how we have worked together, we need to have a bit of understanding about each other’s area and fields because we have to build a bridge, so between IT technical knowledge and business people let’s say, let’s just take this two, they have to build a bridge. The IT technical people must understand a bit of business and the business people must understand a bit of IT technical knowledge, but in between that bridge is built on digital literacy, before we even talk about skills, right? It is our understanding of how digital stuff work. If you do not understand that, that bridge is always uneven or it’s not even crossover. So digital literacy, I know that you know in primary schools and high school they, they do a lot about this, but I think in the business world we also need to improve with our digital literacy before we push our staff and everyone else to just to go, develop your digital skill Arthur you have to upgrade you have to upgrade. But if without the understanding of the digital world and, and how to be creative and innovative with the skills that we’re going to develop it will never, never you know make the synergy work, we will always still talk inside our little box.


Chatty: It’s actually a really good point because what happened is, some of the things that, because I also work with like contractee or freelance clients, they are lots of very interesting ways that if you may that, um, if they feel naturally that they want to learn something, if they built rapport for example, like using what you were saying in the example, if there is a positive rapport between the IT person and the business person, then they would be more willing and open to learn about each other. If it is someone of say, someone of a, of a, of a managing director say to, say to someone that you gotta learn this, then they would think it was a chore and then it would just feel like their task and then unfortunately it didn’t really, it probably won’t really translate into the result of the work that, so that’s why I think, it was actually very interesting, one of my, one of my contractees that I can’t too much details but they want to organise an event uh, and they kind of like want to just give it 2 weeks notice they feel that’s enough time. But the way that I, is I, because I, I already have an existing rapport with them, I kind of like I know what explains better with them. So I basically explain it this way it’s like ok, well like, if you invite your best friend over for dinner of course 2 weeks is ok, but if you are organising a housewarming including people that you know a little bit but not too much, maybe a month to 6 weeks. And then if you’re organising something big like wedding you need two years or a year or something like that. So that was actually really useful because that actually, they decided to push the events like 6 months giving that 6 month gap and then that, but because I had a conversation with these people beforehand we had a certain level of friendship of rapport being built and that’s how the message come across. If I just go in and say, you need to do it in 6 months or something like that, they will be like….nah, nah, nah and I was like even though it’s good for them but then that’s the thing about about being book smart or street smart.

Monica: Yeah, and, and that’s what I meant by transformation right? Transformation include a very important skill and thank you for bringing it up. In the first workshop we do with our students, it is about client management, communication, building rapport. Without that you can’t help transform something that is being done or transform someone’s mind about, you know how to do certain things and also translation skill, Arthur, translation skill a lot of people think well why are you talking to me about translation I’m not an English major student or whatever, but it’s the translation from seeing a problem translated to someone who is not familiar and by using their language to inform them and convince them, right!
Chatty: It’s, it’s actually good, sorry we’re completely out of topic but then I, what I, what I think translation is important is for example in, in English there will be different words that we stress and then just changing the tone and the meaning of the entire statement and I would imagine that would happen in most, if not every languages, and the translation is that ability to not only, making sure the words are interpreted, but also the meaning are being interpreted. So that’s why you know, like you said that, it is a skill to be learned but it is something that do need to, like you know, someone need to invest a little bit of time to really get to know it. Thank you so much Monica for, for taking part in this and how people can find you and how business can get involved to, to for example help the students?
Monica: At Melbourne Institute of Technology that’s where I work and mit.edu.au and I also have my personal website that I’m trying to develop these days and try to do a bit more translation work, I guess yeah, so my personal uh website is mjurin.space.
Chatty: Thank you so much for your time and I wish you and your student the best of luck, uh and of course like uh, let’s keep in touch and please let me know if there is something that the Chatty Curator can help as well.
Monica: Sure! Thank you for inviting me Arthur, it’s a great chat I totally enjoyed it.

Monica can be contacted via:
mjurin.space
mit.edu.au
LinkedIn: www.linkedin.com/in/monicajurin


If you are / know of any Melbourne based businesses, artists or organisations that may interested to take part, please make sure to read this post then request a meeting with me!

#GetChatty #TeamArt2Public #SupportLocalBusiness #smallbusiness #WithMe
Follow me on social every Wednesday & Saturday:
LinkedIn: www.linkedin.com/in/arthur-chan-9433338a
Facebook: www.facebook.com/chattycurator
Instagram: www.instagram.com/chattycurator

#GetChatty with MIT BITE, part 1

Local Business Marketing | #GetChatty

Hi I’m Arthur and I’m a marketer in Melbourne. I consult small businesses, local businesses, organisation, artists and creative professionals about their marketing strategies (social media, digital and events). In late 2020, I started this new series to hopefully help encouraging Melbournians & Sydney-siders to support their small to medium operations, at this stage I’m offering this initiative to businesses located in Windsor, Prahran, South Yarra, South Melbourne and Greater Melbourne, (also greater Sydney where I love and lived most of my life). This is a self-volunteering project and there will be no cost for businesses that’d like to take part, if you’re interested to take part please reach out to me here or DM me via my social media!

Chatty: Good morning everyone, welcome back to the Chatty Curator Channel: Get Chatty About Your Local Businesses. Today I have my friend Monica with me and hi Monica how are you?
Monica: I’m good Arthur, How are you?
Chatty: Very Good, very good! So, can you tell us a little bit about yourself?
Monica: My name is Monica Jurin and I am an associate professor of Melbourne Institute of Technology. And in my spare time I like to explore different things, especially with my young who son likes play different, different games and you know just try to find out about the world.


Chatty: That’s exciting. So how did you meet Arthur the Chatty Curator?
Monica: I am actually so fortunate to have worked with you Arthur. And I am really do enjoy the time that we spent together and learned so much from you. I’m not in marketing but you know through your eyes and through our discussions I learnt so much about marketing.
Chatty: Thank you! We get along so well so that’s why we kept in touch after that. What prompted you to start working in academia?
Monica: Ahhh, that’s interesting question Arthur. I finished my PhD and worked 1 year at the King University, after that I went into consulting. I took a gap, like you know people say they take a gap year. I took 3 gap years! Because I really want to see, you know, the hands on happenings in the business world not just from text books or not just from what I myself write and publish. I want to see things in action and after 3 gap years I went back to academia and I think I have more contribution in terms of trying to make the link between the business world and education.
Chatty: Having this business world experience and the academic world, how did it benefit you in your particular discipline?
Monica: Oh tremendously, I can tell you because without those professional experience I, I really, my eyes would be like, I would be blinded by what I’m reading or hearing from someone else, but by doing it yourself it’s totally different. Especially my area is corporate governance you know, it’s…
Chatty: ahhh…
Monica: That is a confusing area for a lot of people and but that 3 years has really opened my eyes to many different issues. I’m not just talking about theories but the challenges is in the implementation, in the practice and there are a lot of misunderstanding I must say about what it should be and how it should work. And I’m still, you know, keeping touch with the people that I used to work with like for example, yourself, that really enrich my teaching now and, and sometimes I don’t see myself as a teacher I see myself as a coach to my students and I often tell them, you know, this is what happened in the real world. I know this is what you are learning from books and case studies and stuff, but like what I’m teaching now is the Capstone Project with industry clients. My own experience together with some of my colleagues here who also have a lot of professional experience, we put together workshops with our students and throw them in the deep sea and say, now you swim! You know! So it really helps a lot to have those professional experience.
Chatty: I remember when I started there was, unfortunately, that it was not the easiest start but then I’m very grateful to be able to learn the “street smarts” if you may open and closed quotation marks and just, you know, being street smarts and also book being book smart, I mean I hope I’m using the right terms and just to capture that a little bit.

Chatty: You mentioned the Capstone Project so it is an opportunity of a business world exposure for the student who’s been doing well in their areas isn’t it?
Monica: This is compulsory for our students.
Monica: every single one of them before they graduate they have to complete it whether they like it or not! Some of them don’t like it because they were like, this is so challenging! I Never worked with a client before! I said well there is always a first time! Right! and when you go and get a job later on, you have to work with someone. So get the experience in a safe environment, you know, education before you actually step out it’s really something so important I think, I mean, especially for international students. I was an international student and, but, I was lucky to have a part-time job at BIS Regna while I was doing my Masters degree and so I had one step in the business world before I graduated and that, that step is so important because after that, after I graduated, every job application they will ask, do you have work experience? Do have Australian work experience? You know if you don’t take that opportunity, any opportunity, you should go for it!
Chatty: Exactly, I think one of the, one of the things that I do like, you know if I have a chance to talk to, talk to any students in the student age is that I, I’ve been there, I’ve when I was in Uni I hesitated a lot, I mean well in Uni that I, well I mean, I have a part-time job working at a shop, let’s not go into that I’m not very good at it, but anyway, but uh, but what, what would, if I had a chance to tell them that or tell my younger self that I would have said, you know what it’s not that bad, it’s not that bad. And also if you’re doing something with your education environment with you lecturer or professor or tutor then they, they would probably be able to give you a more neutral point of view and more objective point of view. And sometimes unfortunately that when you are in the business world everyone has an objective. Everyone has an objective I mean

Chatty: I told everyone about my objective of doing the Get Chatty series, it’s actually mainly for myself, because I want to reach out to people during covid-19. I want to communicate with people and use what I know, uh it is for my well-being to first and foremost but then it also help others, why not! Like you know that’s the thing in retrospect everything looks easier but I understand why the students could be a little bit yeah….
Monica: The clients, you know the clients themselves who engage with us with in terms of the projects that we do together. Understand, like what you say they have their objectives, they want to get a problem solved with the help of students, but at the same time they know they are working with students and some of our clients are so good they don’t like teachers, they like to teach! They like transfer those knowledge and experience to the students and I think that is also their personal objective, right Arthur, they feel that something inside them gets ensued. And it’s rewarding.
Chatty: it is! What do you enjoy the most about your line of work?
Monica: Um, the ability to make a difference, the ability to see that someone, it doesn’t have to be a student but you know, people that you work with actually click and, ohhhh you know I understand what you’re saying and I’m going to try it. And that difference that you make really is so rewarding. And that I think that is what I like and I enjoy most.
Chatty: Thank you so much Monica for, for taking part in this and how people can find you and how business can get involved to, for example help the students?
Monica: At Melbourne Institute of Technology that’s where I work. And mit.edu.au and I also have my personal website that I’m trying to develop these days and try to do a bit more translation work I guess, yeah so my personal uh website is mjurin.space
Chatty: Thank you so much for your time and I wish you and your student the best of luck, uh and of course like uh, let’s keep in touch and please let me know if there is something that the Chatty Curator can help as well.
Monica: Sure, Thank you for inviting me Arthur it’s a great chat, I totally enjoyed it!

Monica can be contacted via:
mjurin.space
mit.edu.au
LinkedIn: www.linkedin.com/in/monicajurin


If you are / know of any Melbourne based businesses, artists or organisations that may interested to take part, please make sure to read this post then request a meeting with me!

#GetChatty #TeamArt2Public #SupportLocalBusiness #smallbusiness #WithMe
Follow me on social every Wednesday & Saturday:
LinkedIn: www.linkedin.com/in/arthur-chan-9433338a
Facebook: www.facebook.com/chattycurator
Instagram: www.instagram.com/chattycurator

#GetChatty with Stephan-Miller Proofreading, part 2

Local Business Marketing | #GetChatty

Hi I’m Arthur and I’m a marketer in Melbourne. I consult small businesses, local businesses, organisation, artists and creative professionals about their marketing strategies (social media, digital and events). During late 2020, I started this new series to help encouraging Melbournians & Sydney-siders to support their small to medium operations, at this stage I’m offering this project to businesses located in Windsor, Prahran, South Yarra, South Melbourne and Greater Melbourne, (also greater Sydney where I love and lived most of my life). This is a self-volunteering project and there will be no cost for businesses that’d like to take part, if you’re interested to take part please reach out to me here or DM me via my social media!


Chatty: Welcome to Get Chatty about your local business again, and today I have my friend Veronica with me. Hi Veronica, how are you?
Veronica: Hi Arthur I’m really well, thank you.”
“Veronica: How have you been?
Chatty: Not too bad, not too bad. Do you mind introducing yourself a little bit to our audiences.
Veronica: Certainly, my name’s Veronica I’m a establishing myself as a professional proof-reader with Stefan Miller Proofreading. Nice and simple and I’m going to be looking at mostly proofreading fiction for indie authors, but I also want to do things such as pamphlets for small businesses to help with them and i’m also looking at doing website proofreading.
Chatty: so how did you meet Arthur the Chatty Curator?
Veronica: I met Arthur through a Zoom networking event. It was a lot of fun.
Chatty: It was a lot of fun. If you don’t mind would you like to share some of the writing or communication tips, tips for small businesses or even young people or just anyone, you know whatever it is?
Veronica: oh, certainly, I think one thing, it’s important that things like programs like Grammarly, the different services are really helpful, it’s really good to put your work through, whether that’s an assignment for school or a business letter or a book, but you need to remember, like you said before, it’s a computer program and you don’t necessarily have to put all the changes in. Because we need to make decisions you know it, it can change the context, it could be, you might be wanting to make a point and put in poor grammar because that’s what the character’s speaking. So use them as tools but remember their tools and that you’re in charge.
Chatty: That’s, that’s fantastic! I think that it is because I, I work with the multicultural and migrant community as well so I think sometimes that a little bit too much relying on machines or dictionaries and sometimes that the, the tools actually took over and it actually worked against them. So there’s…
Veronica: yes…
Chatty: One time that I was looking over, I’m sorry i’ll just have a look at my friend’s resume that I can see that he really want to communicate the idea, but by wanting to explain that he over explained himself so there’s like a huge paragraph talking about what he said right. Let’s, let’s edit that, let’s edit that! So I mean.

Veronica: Yeah, following on from that Arthur, that’s also why it’s important to have someone else read your work because we don’t see our own errors. I know when I write something I will often, even just a Facebook post, i’ll get a response and I’ll see, oh that was a typo, i’ll go and edit it and fix it so that’s why we have editors and proofreaders so they can go over your work because it’s very difficult to be objective yourself. So it’s worth paying for the services of a proofreader! Or an editor to help you make your work the best it can be. And another reason is because, like you said with your friend was over explaining with his resume I find that a lot of time people, even on the TV, journalists and such are interviewing someone or if you’re reading and people try to use big words or archaic words to sound more intelligent and it backfires because it’s not something they’re familiar with we’ll use it in the wrong context and it will sound awkward and makes them look silly rather than the what they’re going for. So I think it’s very important to use language you’re familiar with because it’s best to be concise and it’s best to use clear language then to try to be fancy and, and make it look good.
Chatty: Also they want to see if your personality fits with the team so if you’re putting a mask…
Veronica: Yes…
Chatty: just because the way, like you know for, for the sake of using words then it’s actually going to work against you. You know, I mean in my opinion.
Veronica: I, I definitely agree with you Arthur, so that’s it I think just basically when you’re, whether you’re a small business, whether you’re a student and writing a big paper, whatever, if you’re an author, just remember being yourself is very important. Use the words you’re familiar with and it is where it is worth using a proofreader to go over things because it’s very difficult to be objective when you’re reading something you’ve already written.
Chatty: How do people find you?
Veronica: Well my surname is very distinctive Sefan-Miller with an hyphen. I’m on Veronica Stephaniel at Linkedin. I also have a profile at Facebook I set up specifically for the proofreading, there’s not much activity from me at the moment. “
“Veronica: moving house soon, but once I get settled to start posting the different things there as well so the best way to find me at the moment is through social media.
Chatty: Thank you so much for taking part in this interview I wish you the very best of luck and of course”
“Chatty: please let me know that when your, when your business is launching and your website and things like that, I would love to keep sharing that to this community.
Veronica: Definitely! I have to thank you, thank you for having me.”

Veronica can be contacted via:
LinkedIn: linkedin.com/in/veronica-stephan-miller-6310b2b2
Facebook: facebook.com/veronica.stephanmiller


If you are / know of any Melbourne based businesses, artists or organisations that may interested to take part, please make sure to read this post then request a meeting with me!

#GetChatty #TeamArt2Public #SupportLocalBusiness #smallbusiness #WithMe
Follow me on social every Wednesday & Saturday:
LinkedIn: www.linkedin.com/in/arthur-chan-9433338a
Facebook: www.facebook.com/chattycurator
Instagram: www.instagram.com/chattycurator

#GetChatty with Stephan-Miller Proofreading, part 1

Local Business Marketing | #GetChatty

Hi I’m Arthur and I’m a marketer in Melbourne. I consult small businesses, local businesses, organisation, artists and creative professionals about their marketing strategies (social media, digital and events). During late 2020, I started this new series to help encouraging Melbournians & Sydney-siders to support their small to medium operations, at this stage I’m offering this project to businesses located in Windsor, Prahran, South Yarra, South Melbourne and Greater Melbourne, (also greater Sydney where I love and lived most of my life). This is a self-volunteering project and there will be no cost for businesses that’d like to take part, if you’re interested to take part please reach out to me here or DM me via my social media!


Chatty: Welcome to Get Chatty about your local business again. And today I have my friend Veronica with me. Hi Veronica, how are you?
Veronica: Hi Arthur, I’m really well thank you. How have you been?
Chatty: Not too bad, not too bad. Do you mind introducing yourself a little bit to our audiences.

Veronica: Certainly, my name Veronica, I’m establishing myself as a professional proof reader with Stephan-Miller Proofreading. Nice, simple. I’m going to be looking at mostly proofreading fiction for indie authors but I also want to do things such as pamphlets for small businesses to help with them and I’m also looking at doing website proofreading.
Chatty: That’s fantastic. Because many people are probably going to start small businesses or designing a website so I think that that would be an opportunity.

Chatty: So how did you meet Arthur the Chatty Curator?
Veronica: I met Arthur through a Zoom networking event. It was a lot of fun.
Chatty: It was a lot of fun. So what prompted you to start the business?
Veronica: Well I have multiple chronic illnesses which means i’m effectively disabled. And i’m not able to work outside the home because travelling is very exhausting and i’m never sure if i’m going to be available. So employer’s don’t want someone who’s unreliable for, for whatever reason which is understandable.
Veronica: And in January this year I started proofreading for an indie company as a volunteer fan. There’s a group of us we’re the just in time readers, and we just pick up the last little things that, because when you go through, a proof-reader editor doesn’t get all the mistakes, we are human. We look to getting 80 to 90% of the errors so that the original team looks at it, the editor looks at it and then it comes down to us fans. We pick up the last little errors so there’s a comma in the wrong spot, there’s and auto incorrect thrown in there and then I realised I could get paid to do this. So i’ve been proofreading for longer than I knew what that word was.
Chatty: I think it’s wonderful because many, many people I think when we get to a point that there are a lot of things out of our control, it’s the best to take control and just start your own business. And also it’s so true because with all of those fantastic apps out there to proofread they don’t really know what you’re really looking for. So something that maybe the computer might say, it is a correct sentence, but it would be better, it could be too long, it could be the wrong type of word or the incorrect tone or something like that and that actually needs a human to look through that so.
Veronica: Thank you.

Chatty: So now this one is the, the heavier question. how does the recession and covid19 and the lockdown affected your launch of the business?
Veronica: Well, because i’m in a start-up mode a lot of the grants things available are specifically aimed at businesses affected by covid, so i’m of course not eligible and I find it’s very difficult to, to search for government grants and other start-up packages that could help me to get established. Because obviously if you’re not established you’re not affected by covid technically. So that’s been difficult.
Veronica: And also the Australian Tax Office, I changed my name and the last time I did tax return I was still married and lived in another state so I had to send all my paperwork into the ATO and that normally take a quite a few weeks to process but I did it during the end of tax year or beginning of this tax year so everyone’s putting in their tax returns and of course they have job keeper to process on top. So it’s, i’m still waiting. Once that’s processed I can get an ABN and I can actually start my business but I can’t do anything until the ATO sends back my forms and of course through government offices, so there’s no point trying to hurry them.
Chatty: It’s, you know, I mean there are many small businesses I think they really want to look into content when they like website content and such as coming out of this lockdown so there’s actually, you know, we should see it as an opportunity, so you know, good on you too so that’s it’s tricky, it’s tricky this time.

Chatty: What do you enjoy the most about your line of work?
Veronica: I’m a bibliophile, i’m a book lover and I love reading, i’ve been reading since I was 4 years old. I read everything literally like we’ll be in the car and i’ll see a sign…I read everything. So I love that it’s something I love doing that I can get paid for that. I love picking up the small error that other people miss knowing that, you know I picked up that comma to fill in that place or that there’s auto-incorrect because some, some of the words that autocorrect put in that you know can be absolutely hilarious changing the tone of the sentence-And I like reading auto-incorrect and knowing that when I pick up those errors it means that when the reader goes through it they’re reading this story, you can immerse in the story, and they’re not going to get sidetracked, oh that’s the wrong word or that’s a spelling mistake so I can just have a smooth reading experience and i’ve helped with that.
Chatty: Well I mean in that case I really hope that my emails has been up to scratch that…
Veronica: I haven’t sent you back with red circles for anything. You’ll find I actually did that to my brother which was very rude. In my defense I was 18, I was off at uni and my 15 year old brother wrote me a letter and I sent it back with corrections in red! And I got it, I got a message from my mother saying if I ever did that again he would refuse to write me another letter! So i’ve been proofreading a long time.
Chatty: It is, well I think obviously you are doing what’s natural to you.

Chatty: In a parallel universe where you are doing a completely different line of work, what do you think you would be doing?
Veronica: I actually also enjoy teaching and, and helping people and something that’s a dream of mine I might be able to do this in the future, but it involves money is I would love to have a charity to teach with people, anyone could come, no restrictions, could come and learn how to do handcrafts so whether that’s sowing or patchwork quilts which I love, crochet, knitting, needlework were people could come and have lessons, beginner lessons and learn how to these handcrafts themselves and take home something they’ve made.
Chatty: I think that would be fantastic! Because I, I mean don’t know about you but I think that this little, this big lockdown, not a little, this huge lockdown kind of like giving us an opportunity to look a little bit like prioritise different things. Because I, I admit that I made my money on, like social media and online stuff so sometimes that things might come and go very quickly, but then just because of that doesn’t mean that there’s all these lovely work of like craftwork, working with your hands or even surrounded by people who enjoy the same thing or similar thing and have a little community – it’s very important.
How do people be able to find you if they’re interested in watching, working with you?
Veronica: Well my surname is very distinctive Stephan-Miller with a hyphen. I’m on Veronica Stephan-Miller at Linkedin I also have a profile at Facebook I set up specifically for the proofreading, there’s not much activity from me at the moment. I’m moving house soon. But once I get settled to start posting the different things there as well so the best way to find me at the moment is through social media.
Chatty: Thank you so much for taking part in this interview. I wish you the best of luck and of course please let me know that when you’re, when your business is launching and your website and things like that. I would love to keep sharing that to this community.
Veronica: Definitely Arthur. Thank you, thank you for having me today it was lovely.

Veronica can be contacted via:
LinkedIn: linkedin.com/in/veronica-stephan-miller-6310b2b2
Facebook: facebook.com/veronica.stephanmiller


If you are / know of any Melbourne based businesses, artists or organisations that may interested to take part, please make sure to read this post then request a meeting with me!

#GetChatty #TeamArt2Public #SupportLocalBusiness #smallbusiness #WithMe
Follow me on social every Wednesday & Saturday:
LinkedIn: www.linkedin.com/in/arthur-chan-9433338a
Facebook: www.facebook.com/chattycurator
Instagram: www.instagram.com/chattycurator

#GetChatty with Confidence Hacker, part 3

Local Business Marketing | #GetChatty

Hi I’m Arthur and I’m a marketer in Melbourne. I consult small businesses, local businesses, organisation, artists and creative professionals about their marketing strategies (social media, digital and events). During late 2020, I started this new series to help encouraging Melbournians & Sydney-siders to support their small to medium operations, at this stage I’m offering this project to businesses located in Windsor, Prahran, South Yarra, South Melbourne and Greater Melbourne, (also greater Sydney where I love and lived most of my life). This is a self-volunteering project and there will be no cost for businesses that’d like to take part, if you’re interested to take part please reach out to me here or DM me via my social media!


Chatty: Hello everyone, welcome back to the Chatty curator’s Get Chatty about your local businesses series and today I have my friend Anita here. Hi Anita how are you?
Anita: Hello Arthur how you doing?
Chatty: Not to bad, not too bad, just being eating too much Tim Tams and, so do, do you mind sharing with our audiences a bit about yourself?
Anita: Sure, sure, sure, so i’m Anita van Rooyen, I’m a confidence coach and a human behaviour expert. Which basically means I help people understand the weird stuff they do so that they can do things differently, if they choose too.
Chatty: That’s fantastic. And how did you meet Arthur the Chatty Curator?
Anita: I met you at an international student event that was organised by VicWise I was there talking about how to network, how to start the process of creating networks and how that can then also merge into that really challenging space sometimes of how to make friends!
Chatty: It is, it is, I think one of the biggest challenge is, I work in social media but then at the same time that it looks so easy. But then making friends is another question. You might have thousand of people connected to you or liking your photos on Instagram but then if you’re not actually communicating with other people with confidence and with personality if you may then..eh!
Anita: And like how do you even make friends like I used to be the shyest person in the universe, and I never like, seriously, and I never knew how to make friends. I yes, seriously, seriously, I struggled to make friends know how to start conversations I had so much like internal judgment and stuff going on that it stopped me from just even initiating conversations with people, so that’s how we met was at a VicWise event helping international students with attending networks, helping them to feel more confident in just starting those conversations and then we kind of merged it into how can you use these same skills to start making friends and networks with people that are just around you.
Chatty: It’s amazing. What do you enjoy the most running your business?
Anita: Oh my god there’s so many things, I think the one that I love the most is like, is the flexibility and the, the, like I love being able to work at the times that I want to, that’s one. The thing I love the most is being able to be creative and coming up with something, whatever the hell it is, and deciding i’m gonna do that and start it tomorrow. And without having to go, like i’ve worked in government, i’ve worked in corporate, i’ve worked in all kinds of organisations where there’s just red tape, red tape, red tape, approval, approval, approval, approval and I am my boss right, like I think we’re all our own boss but like in this, my business I am my boss. If I want to do something and give it a try I do it, it’s just done. And that is one of the most joyful things, ever!

Chatty: Just wondering how did the recession and covid19 affected yourself and your business?
Anita: Well look, initially it really impacted it hugely, I was working with a lot of student accommodation providers and they have taken massive, massive hits a lot of the students that were living there have gone home. In Melbourne there’s normally around 250,000 international students at the moment there’s closer to 120,000. So the student accommodation providers have all, like significantly been impacted so that impacts my work. Because I was going there and helping their their students. So it kind of went, took an absolute dive. But you know on that same topic networks because I had networks with a number of different organisations and groups of people. I’ve really been able to turn things around. I’m now doing a lot of work with the likes of Study Melbourne, Study Adelaide and other organisations that are still there, still supporting international students and you know with covid19 there has been some challenges that I think have always been kind of under the surface for international students that, I mean for human really, that covid19 has kind of compressed and magnified at the same time.

Chatty: It really is. Can you share one top tip for young people or to like, international student or creative people that uh who are starting out who are in this stage that you know I would imagine many of them would be like, oh my god what my future would be like. What would be your top tip for them, it can be more than one.
Anita: ok, ok, I think the top tip my mum, I saw my mum the other day and she said, you know i was thinking about something the other day and it’s about being bold. I think that we need to be bold. We, and especially creative people because there is so much judgment like create, creativity is very, like it’s not like maths, it’s right or wrong, right? In the creative space it’s so subjective.
Anita: What you love you may hate. And I think it’s really easy for people in the creative space to get one piece of feedback that is like, oh really? And ignore the 50 other people that loved it or ignore their own, their own self that says you know what I love what i’ve just done, what i’ve created i’m so proud of. And that space is a really, and look it’s the reason why, like creative people that are in the creative industries, students that are in the creative space, their levels of stress anxiety all those kind of family of things is much more significantly higher than everybody else’s and it’s because if you’re a mathematician the answer is right or wrong, it’s black and white. In the creative space there is more than 50 shades of grey. Right? There is like a million different shades of grey some people like it some people don’t, whatever, and it’s very easy to get caught up in that judgment from others rather than trusting your own self.
Chatty: It’s, if there’s like a thousand people in the room that if there’s one being a total critic…
Anita: Dick!
Chatty: Yes exactly. I usually call them arse wipe, because…..
Anita: yes….
Chatty: because the are single use!
Anita: yes!!!
Chatty: I can’t believe I recorded this!! Oh my god! Oh shit!
Anita: Well, where’s the toilet paper right! That is amazing, I love it, I love it, I love it, I love it. Oh my god I hope you keep that in.
Chatty: in the blooper reel ok!
Anita: Oh perfect, no, no, keep it in, keep it in this is brilliant.
Chatty: But what I’m talking about, what I’m trying to say is in the room there can be a thousand, a thousand people. 999 are praising you, are happy for you, are proud of you, just one arse wipe that said the bad thing that would just stuck in your head and, and I think interesting that just like you mentioned it’s time for your heat to come out and just you know, follow love, follow instinct follow… you know it is, yeah.
Anita: Yes follow, follow what is right for you because your path is your path. It’s not anybody else’s path. It’s not your mum’s path, your dad’s path, your friends path. Your path is your path and when you follow your heart in your path, then it creates this space of life that is magnetic, that is joyful, that is full of contentment, that is full of all of these amazing words and feelings and it’s open for all of us but we, we, we stare at that one person in the room that’s gone, ummm don’t think so.

Chatty: Thank you so much Anita for taking part in this Get Chatty about your local businesses series and do you mind if someone’s looking for some help with the coaching or the confidence helping such as, how they going to find you?
Anita: Sure, sure, sure, so they can contact me at anitavanrian.com, i’m sure you’ll put a link somewhere. And you know on Instagram and Facebook and all that, all those social media kind of channels, all the jazz, because you know you’ve got to be everywhere right! And, and the other one, the other place is I created a couple of online courses specifically for people who are struggling with stuff around covid. Mental wellbeing stuff I don’t even like to use that word because urrgh, mental urrgh everything!
Anita: A webs, on a website called social-wellbeing.com and, there may or may not be daggy dancing at the end of every 15 minute lesson. There totally is, there is because dancing just helps with everything right! So yah, so there’s a bunch of different ways people can connect.
Chatty: That’s wonderful and I’ll make sure that put all the link underneath this video on the blog post and of course on all the social media posts but, look thank you so much, I really appreciate your time and it’s amazing and once again let’s do it again.
Anita: Let’s do it again, thank you Arthur this has just been such a joyful, joyful amount of time that i’ve got to spend with you so, thank you, because you’ve helped me remember a whole bunch of, you know lessons that i’ve learned over, you know, over the long time that i’ve been alive and, and that’s a blessing for me too, you know to be able to bring these things back it also helps me a lot so thank you!

Anita can be contacted via:
☎️ 0437 075 593
? anita@confidencehackers.com
LinkedIn: www.linkedin.com/in/anitavanrooyen
Instagram: @ConfidenceHackers
Facebook: groups/ConfidenceHackers


If you are / know of any Melbourne based businesses, artists or organisations that may interested to take part, please make sure to read this post then request a meeting with me!

#GetChatty #TeamArt2Public #SupportLocalBusiness #smallbusiness #WithMe
Follow me on social every Wednesday & Saturday:
LinkedIn: www.linkedin.com/in/arthur-chan-9433338a
Facebook: www.facebook.com/chattycurator
Instagram: www.instagram.com/chattycurator